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Attention Cerner Providers: The /Telehealth* auto-text should be used for all Telehealth visits.
PLEASE NOTE:
Educational materials are being updated on an ongoing basis in response to the evolution of guidelines and recommendations. Please check back frequently to ensure you are working from the most up-to-date materials and following current processes.
CI Flyers
Zoom
Telehealth Model - An illustrated roll-out guide
Zoom - Basic End-User Guide
Zoom - Turn On Audio
Clinical Workflows
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Amwell and Zoom - Audio Camera Settings
Amwell Office Visit Workflow
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Amwell Scheduled Telehealth Visit
E-Consults Clinical Guidance
E-Consults for the Receiving Provider (Video)
Helpful Hints - Detailed Neurological Exam by Televisit
Mass General Dermatology E-Consult Printing to PDF
Mercy Nephrology - Quick Connect Workflow
NLH Telehealth Coding Guide for Providers
Portal Picture Workflow
Provider Workflow for E-Consult
Provider Zoom TeleHealth Visit
Quick Connect Workflow
SVH Tele–Infectious Disease Consult
Telehealth Visit FAQ (updated 6/11 @ 12:15 PM)
TelePalliative Care Consults - Palliative Care Provider
Telehealth Patient Support Services/Patient Service Center
Mobile Bomgar Instructions
Patient Portal FAQs
Scheduled Amwell Telehealth Video Visit for Patient
Telehealth Help Desk Staff - Creating Phone Notes
Telehealth Patient Support Services - Assisting Patients to Connect Virtually
TeleICU
TeleICU Tips and Tricks
Eagle ICU Consultations
Eagle TeleICU EMMC
Mayo - Eagle Intensivist Provider
TeleIntensivist Education
TeleStroke
Telestroke Guide
NIHSS with Cards
Northern Light Health 2020 Stroke Education Session
NLH-2020 Stroke Education Session
NLH Kickoff Call 062320
NLH-TeleStroke Walk Through
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Mayo Provider TeleHealth Visit
Mercy Telemedicine Clinic
Mercy Telemedicine Clinic - Appointment Request
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Northern Light Health 2020 Stroke Education Session
NLH-2020 Stroke Education Session
NLH Kickoff Call 062320
NLH-TeleStroke Walk Through
Telehealth Videos
TeleStroke
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