Timely communication of results and referrals is a key component of comprehensive, continuous high quality patient care. This page is designed to be an adjunct to Northern Light Health Policy #[TBD]. Job aids focused on the Cerner EHR workflows referenced within the policy are provided below.
 

---

Job Aids by Policy Section

Patient Engagement:

• Provider-Patient Portal Messaging

Ordering of Tests and Referrals:

• Place Referral Orders

• Proxy List Maintenance

Provider Coverage and Monitoring Inboxes:

• Assign and Take Proxies

• Proxy List Maintenance

Test Result Review, Patient Notification, and Follow-up Care:

• Provider-Message Center Overview

• Update Location on Provider Letter Templates

• ​Create Reminders​

• Provider-Patient Portal Messaging

EHR Documentation Requirements for Communicating Results Between Visits:

• Provider-Patient Portal Messaging

• ​Create a Phone Note

• ​Create a Patient Letter

• Set-up/Update Provider Letter Template Defaults 

• ​Provider-Message Center Overview

Other Helpful Information:

• Copy Auto-Text from Peers (Use the Auto Text Utility)